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| Standard Delivery or Pickup | Express Delivery | MPriority Pickup (« Flexible » Option) | |
| Who this service is for | All customers | All customers | All customers, with priority order processing for customers at higher risk (70 years and over, with reduced mobility, in self-isolation) |
| Delivery hours | Hours may vary by location and store. | Between 8:00 a.m. and 10:00 p.m. Hours may vary by location and store. | Hours may vary by location and store. |
| Same day delivery | Yes, depending on availability. | Yes, within 2 hours. | No “Flexible” option delivered in 48 hours or more. |
| Delivery costs | $7.99 or $10.99 for same-day service. These fees may vary depending on the selected store. For free delivery, choose one of our Unlimited Delivery plans. For more information, click here. $11.99 for delivery in 3 to 5 hours, fulfilled by one of our external partners. *Unlimited delivery plans not applicable with this service. | $13.99 | $4 or more. Fees may vary at the store’s discretion. |
| Minimum order value | $50 before fees and taxes | $50 before fees and taxes | $50 before fees and taxes |
| Quantity limits | Bulk fruits and vegetables: 25 units per item Packaged liquids (24 bottles/cans or more): 5 units Bulky items: 5 units All other products: 12 units | 30 products | Fruits and vegetables in bulk: 25 of each fruit/vegetable Packaged liquids (24 bottles/cans or more): 5 units Bulky items: 5 units All other products: 12 units |
| Alcohol and tobacco | Alcohol only at pick-up. The person present at the time of delivery or pickup must be 19 years of age or older and present a valid photo ID, as required by law. If the delivery is fulfilled by one of our external partners, no alcohol, lottery, or tobacco products are eligible. | No | Alcohol only at pick-up. The person present at the time of delivery or pick-up must be 19 years of age or older and present a valid photo ID, as required by law. |
| Other ineligible products | Lottery tickets and tobacco. Newspapers, gift cards, flowers, prepared platters, and hot rotisserie foods. | Newspapers, gift cards, flowers, prepared platters, and hot rotisserie foods |
Our Express Delivery service simplifies your grocery shopping experience. You order and, less than 2 hours later, receive your delivery!
How does it work?
- 1. Choose Express Delivery on metro.ca.*
- 2. Fill your cart (max. 30 individual products per order).
- 3. Pay for your order so your personal shopper can begin processing it with care.
- 4. Receive your order within 2 hours.
Express Delivery is not currently offered in certain locations. Please do not hesitate to enter your postal code in our simulator to verify whether this service is being offered near you. Not available just yet? You can always opt for Standard Delivery.
With that being said, our Metro Priority service service is available to all of our clients, but there will be priority processing of orders for those most at risk:
- 70 and over
- Reduced mobility
- Clients with COVID-19 and/or in self-isolation
How does it work?
- 1. Choose the MPriority service on metro.ca.*
- 2. Add products to your cart.
- 3. Pay for your order and receive an order confirmation email.
- 4. We will call you within 48 hours (excluding holidays) to plan a pickup or delivery time and provide you with the details of your order. This will be the best time for you to ask all of your questions.
- 5. Our team will prepare your order.
IMPORTANT : If you have tested positive for COVID-19, are self-isolating/in obligatort quarantine or presenting symptoms, we ask you to have a friend or family member pick up or receive your order. Please let us know about your situation when we call you to confirm the pickup or delivery time.
*Assembly and delivery fees may apply. Minimum purchase required.
Yes, you must create an account to checkout. However, you can browse our offers and add anything to your cart without an account.
It's easy to find the items you love! At Metro, we thought of everything to help you save time while grocery shopping online. To find your products quickly, you can:
- Browse through our aisles like you would in-store,
- Enter the product name into our search engine
- Shop our weekly flyer deals
Nothing could be easier than adding products to your cart!
- 1. Click on the product you want;
- 2. Increase or lower the quantity using the "+" and "-" buttons;
- 3. Next, click on "Add" to put the article(s) in your cart.
You can adjust quantities or delete items at any time before confirming your order.
Tip : Why not save time by adding products to your Favourites list? Discover how
You will find most of our in-store products on metro.ca, but you may see some items in your local store that aren't available online. Also, products like tobacco, newspapers, gift cards, flowers, prepared platters, and hot rotisserie foods are not currently sold online.
Your order will be prepared by a personal shopper, a dedicated member of the Online Grocery team who is specially trained to select the freshest items using the same care as you would use yourself.
Photos used are to illustrate the product but don't necessarily reflect the quantity selected. Refer to your cart to see the quantity you've chosen.
You can purchase alcoholic products online for pick-up orders only. Tobacco products are not sold online.
The person present at the time of pick-up must be of legal drinking age and present a valid photo ID, as required by law.
Generally, you can take advantage of the same promos and offers as those provided in your store, but there may be slight differences.
Here are a few tips to get the most out of your offers:
- Favourite store: Be sure to choose the appropriate store so you can see the current offers at a Metro close to you. Generally, you can benefit from the same promotions as those offered in-store.
- Great news: Certain promotions are online-exlusive. Keep a lookout!
- Flyer: To benefit from the current flyer's deals, be sure to schedule your delivery or pickup for Wednesday at the latest, as flyer deals are valid from Thursday to Wednesday.
- Delivery service: Certain products, like tobacco, newspapers, gift cards, flowers, prepared platters, and hot rotisserie foods are not offered online, depending on your chosen delivery service (MPriority, Express).
There may be slight differences between some stores. Please read our Terms of Use to verify whether certain promotional offers or coupons are applicable online.
The prices listed online are the same as the current prices at your selected pickup or delivery location.
Metro's online grocery offers the possibility of receiving your order without packaging, or in a Quebec-made cardboard box that is 100% recycled and recyclable.* These options will be listed for you at checkout.
If you decide to receive your order in recyclable cardboard boxes: You will have the option to keep them or give them back to your delivery driver.
If you choose the "No packaging" option: Your order will be assembled in our red boxes. At the time of delivery or pickup, our team will help you transfer the products from our red boxes to your bags or boxes. To expedite the transfer, it is important to have your bags and/or boxes ready to go. Please note that certain products, such as raw meat, fresh fish, fruits and vegetables, and cleaning products will still be placed in small plastic bags for food safety purposes. Your substituted products will be well-identified so you can find them quickly.
Please note that in some cases your delivery will be fulfilled by one of our external delivery partners and your order will be delivered in reusable cloth bags at $0,33 per bag. There will be no other packaging options available in this case.
For more information, visit our designated webpage: Online Grocery / Bagless
*certain locations only
