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Help Center
How can we help you today? Please select a topic below. Our team will contact you as soon as possible.
Is the price paid at till different from the price displayed at checkout? We invite you to read the price accuracy policy by clicking here.
If this has not been applied as expected, please leave your details with us so that they can be passed on to your local store management.
We are sorry that you are experiencing technical difficulties. We invite you, if you have not already done so, to delete the My Metro app and download it again.
Are you still experiencing difficulties? Fill and submit the form below.
We are sorry that you are experiencing technical difficulties.
We invite you, if you have not already done so, to:
- 1. Change browser (Chrome, Safari, Edge)
- 2. Change device (Mac, PC, Tablet)
Are you still experiencing technical issues? Please fill and submit the form below.
Still receive your reward by mail, and haven't received it yet? Don't worry, it will arrive in the mail by the end of February. Don't want to wait? Did you know that your reward is already available on your mobile? Simply sign up in the My Metro app to use it.
Your reward voucher could not be used in store or online? Fill and submit the form below.
We are always on the lookout for talent. To view job offers or apply, click here.
At the end of a contest, Metro communicates with the potential winners by phone and / or email. Then, legal formalities must be completed. Once completed, we display the name of the winners here.
Click here to find the store nearest you.
Click here to check the balance of your card.
Click here to view the terms and conditions for gift cards.
Do you wish to showcase your products to our buyers? Click here to get more information.
For requests from Ontario or regarding events taking place in Ontario, please write to the following email address: [email protected].
Are you a Metro supplier and would like to submit a request to the accounts payable department? Click here.
Our team is here to assist you. Click here to find our contact information.
Your message has been sent successfully. Our team will communicate with you promptly.
While waiting for our response, we invite you to browse our FAQ section.
